Noor Takaful Insurance Limited is the operator the rest of Nigerian takaful is measured against. Its own site states that NAICOM licensed it in April 2016 as the first full-fledged composite takaful operator in Nigeria with 100% Nigerian shareholding, that it runs both the wakala and mudaraba models, that it has paid N11 billion in claims and returned N950 million to participants as surplus, and that it serves over 15,000 active participants from offices in Lagos, Abuja, Kano, Ibadan, Kaduna and Port Harcourt. It sells comprehensive and third-party-plus motor cover, a family of savings plans, home, fire, marine, agric and professional indemnity cover, and a Hajj and Umrah plan. Every product is quote-only; no contribution rates are published.
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What Noor Takaful is, and what licence it holds
Noor's vision page sets out the history in one sentence: established and licensed by NAICOM in April 2016 as the first full-fledged composite takaful operator, which means it writes both general (motor, property, marine) and family (life-type savings and protection) business under one licence. Before Noor, Nigerian takaful was sold through windows of conventional insurers. The company is part of Noor Group, whose contact page shares Noor Takaful's Gbagada address, and it describes itself as 100% Nigerian-owned. NAICOM, whose homepage we fetched, is the apex regulator and now operates under the Nigerian Insurance Industry Reform Act 2025, which our NIIRA 2025 explainer for takaful buyers covers.
Why this matters for a reader coming from the takaful versus insurance hub: the 'composite' word means one operator can cover your car, your shop and your children's school fees plan, and the 'full-fledged' word means the participants' funds are not sharing a balance sheet with a conventional insurer. Our Noor Takaful provider profile carries the registered and operating addresses.
The takaful model Noor uses: wakala, mudaraba and the surplus
Noor's concept page explains the mechanism: participants contribute to a common fund from which claims are paid, and any surplus is shared among participants rather than kept by the operator. Its April 2026 article on business insurance states that the company operates 'both Wakala and Mudaraba models'. In the wakala model the operator earns a fixed agency fee for managing the fund; in the mudaraba model it earns a share of investment profit. The fee percentages are not published on the pages we read, so ask for the wakala fee in writing before you sign, because it determines how much of your contribution is actually available for claims and surplus.
The surplus is the part most Nigerians have never experienced from an insurer. Noor's third-party-plus motor page states that participants are eligible for surplus sharing where no claim is recorded during the policy period, and its family products list 'surplus sharing, if any' as a feature. The N950 million figure on its site is the cumulative amount returned. Our takaful surplus explainer works through how the calculation runs and why a bad claims year means no surplus.
Product by product: what each page publishes
Everything in the table comes from the products page on noortakaful.ng fetched on 12 September 2026. Where a limit is published we give it; where the page gives only features, we say quote-only. No product page shows a contribution amount, a tier price or an excess.
| Product | What the page publishes | Pricing |
|---|---|---|
| Comprehensive Motor Takaful | Own damage from collision, overturning, fire; third-party property up to N3 million (private) or N5 million (commercial); third-party injury and death | Quote-only |
| 3rd Party Plus Motor Takaful | Gold, Diamond and Silver tiers; own damage up to N1,000,000; unlimited third-party injury; third-party property up to N5 million; participant medical up to N30,000; surplus eligibility if no claim | Quote-only |
| Prosave Family Takaful | Micro-savings; monthly, quarterly, bi-annual or annual contributions; death benefit N25,000 plus account balance plus accrued profit | Quote-only |
| Provest and Flexip Family Takaful | Savings with death benefit before maturity; Provest allows partial withdrawal after three years; surplus sharing if any | Quote-only |
| Education Plus Family Takaful | Maturity benefit with accrued profit, death benefit before maturity, partial withdrawals | Quote-only |
| Mortsave Takaful | Save towards a home; death or total permanent disablement benefit; maturity benefit with accrued profit | Quote-only |
| Householders, Fire and Special Perils | Theft by forcible entry, fire, lightning, explosion, aircraft damage, storm and flood | Quote-only |
| Hajj and Umrah Family Takaful | Death up to N2,000,000; medical up to N500,000; lost luggage up to N300,000 | Quote-only |
Business lines complete the shelf: marine cargo, goods in transit (collision, theft and fire while moving), agric, group family takaful (death, critical illness, disability) and professional indemnity. The motor products are the ones most Nigerian buyers will meet first, and our motor takaful versus conventional insurance comparison explains why the third-party-plus tiers are unusual in a market where third-party cover normally pays nothing to the policyholder.
Claims record and surplus: the numbers Noor itself publishes
Noor's April 2026 article states the company has 'paid N11 billion in claims and returned N950 million in surplus sharing' and serves 'over 15,000 participants across five states'. Its vision page says it has 'settled several claims in record time'. These are the operator's own figures, not audited disclosures broken out by year, and the claims figure is cumulative since the company began paying claims; our provider verdict records it as over N11 billion since January 2017, which is consistent. Noor publishes audited financial statements for 2023 and 2024 as downloads, plus regulatory financial condition reports, which is more than most of its rivals.
What is not published is the claims ratio, the average settlement time, or the surplus declared per product per year. A buyer who wants those should ask for the latest financial condition report and the surplus declaration for the product being bought. The article also summarises the NIIRA 2025 claims rule as it affects every insurer: admitted claims must be settled within 60 days, with a penalty of N500,000 plus interest for delay. We did not verify the section numbers against the Act itself and quote them as Noor's summary.
Advisory Council of Experts and governance
Noor publishes its Advisory Council of Experts with biographies, which is the disclosure that separates a serious takaful operator from a marketing label. The chairman is Dr Ashraf, described as executive director of the International Shariah Research Academy for Islamic Finance and chairman of the Shariah Advisory Council at the Central Bank of Malaysia. The other members listed are Dr Abdussalam, a professor of Islamic economics and finance with Islamic Financial Services Board experience, and Dr Warshu Tijjani Rabi'u, a senior lecturer in Islamic law at Bayero University, Kano. The site also lists a board of directors and a management team, and its 'ethical' values page names the activities it will not cover: gambling, alcohol and prostitution.
How to buy and how to claim
There are three ways in. The products page has a Get a Quote button for each product. The Raha by Noor app, which the site describes as a digital takaful app for buying plans, filing claims, paying bills and receiving real-time updates, has a web sign-up at raha.noortakaful.ng. And the branch network takes walk-ins. The contact page gives a head office at 170 Gbagada Expressway, Lagos, plus offices at 2B Adewunmi Street, Oregun, Ikeja; 168 Awolowo Way, Ikoyi; Plot 13, Sterling Bank Building, Trans Amadi, Port Harcourt; Suite A006/007, Millennium Buildings Plaza, Plot 251 Macaulay Way, Abuja; Africa Alliance House, Sani Abacha Way, Kano; Oxford Building opposite Union Bank, Dugbe, Ibadan; and Suite 410, BOI House, 18 Mohammadu Buhari Way, Kaduna. The vision page also mentions an agency force.
- Get a written quote that states the contribution, the wakala fee, the sum covered and the excess, because none of these appear on the website.
- Pay only into the company account named on the quote; the contact line for confirmation is +234 809 872 1000 and the email is help@noortakaful.ng.
- Download the Raha app and register the policy so claims and renewals run from your phone.
- To claim, use the Report a Claim form on the site or the app; the site says the claims team responds within 24 to 48 hours.
- Keep the police report, photographs and repair estimates ready for motor claims, and the participant's account statement for family plans.
- At renewal, ask whether a surplus was declared for your product and how it was applied.
Noor against Jaiz Takaful, Salam, Hilal and Crown
Nigeria has five takaful operators and they differ more on disclosure and distribution than on product lists. Jaiz Takaful is the transparency leader by our verdict: its audited annual reports disclose gross contributions and the surplus distribution in a way Noor's site does not, and it sits inside the Jaiz group in Abuja. Salam Takaful, based in Kano, is built for northern distribution: cover can be bought on WhatsApp or by dialling a USSD code, which Noor does not offer. Hilal Takaful has the longest pedigree, having started as a composite window in 2010, but publishes no claims record or surplus history. Crown Takaful was licensed only in December 2023 and has no claims history yet.
| Operator | Published claims figure | Published surplus figure | Shariah council named | Reach |
|---|---|---|---|---|
| Noor Takaful | N11 billion cumulative | N950 million cumulative | Yes, three members with biographies | Lagos, Abuja, Kano, Ibadan, Kaduna, Port Harcourt, app |
| Jaiz Takaful | In audited annual reports | In audited annual reports | See provider page | Abuja base, Jaiz group |
| Salam Takaful | Not published | Not published | See provider page | Kano, Lagos, Abuja, WhatsApp, USSD |
| Hilal Takaful | Not published | Not published | See provider page | Lagos |
| Crown Takaful | None yet | None yet | See provider page | Abuja |
Verdict: who should choose Noor
A car owner in Lagos, Abuja or Kano should put Noor first on the list, because its third-party-plus tiers pay something back to the participant, its comprehensive cover publishes real third-party limits, the Raha app handles the claim, and the N11 billion claims figure is the largest any Nigerian takaful operator states. Get the Gold, Diamond and Silver prices in writing and compare them with the conventional insurer your bank's car financing partner would have used; the gap is usually small and the surplus eligibility is the tiebreaker.
A parent saving for school fees should look at Education Plus or Prosave only after asking for the illustrated maturity value, the wakala fee and the mudaraba profit-sharing ratio in writing, because the product pages publish features and not economics; if Noor will not put the numbers on paper, Jaiz Takaful's audited reports make it the safer choice for a long savings contract. An SME owner in the north should get quotes from both Noor's Kano office and Salam, and choose on service reach rather than brand. Facts checked against noortakaful.ng, naicom.gov.ng on 12 September 2026.
Frequently asked questions
Is Noor Takaful licensed by NAICOM?
Yes. Noor's vision page states it was established and licensed by NAICOM in April 2016 as the first full-fledged composite takaful operator in Nigeria, with 100% Nigerian shareholding. Composite means it writes both general classes such as motor and property, and family classes such as savings and protection plans.
How much does Noor Takaful car insurance cost?
Noor does not publish motor contributions. Its comprehensive motor page lists third-party property limits of N3 million for private and N5 million for commercial vehicles, and its third-party-plus page lists Gold, Diamond and Silver tiers with own-damage cover up to N1,000,000, but prices come only through the Get a Quote button, the Raha app or a branch.
Does Noor Takaful really pay claims?
Its site says it has paid N11 billion in claims since it began operating, and that admitted claims must be settled within 60 days under NIIRA 2025. The figure is the company's own cumulative statement, not an audited per-year breakdown; Noor does publish audited financial statements for 2023 and 2024 that a careful buyer can read.
What is the Noor Takaful surplus and how do I get it?
Surplus is what remains in the participants' fund after claims and the operator's fee, and Noor says it has returned N950 million of it. On third-party-plus motor cover, participants with no claim in the policy period are eligible for a share; family plans list surplus sharing 'if any'. Ask at renewal whether a surplus was declared for your product.
Can a non-Muslim buy from Noor Takaful?
Yes. Noor's concept page says its solutions are open to everyone regardless of religion or ethnicity. The contract is a mutual risk-sharing arrangement rather than a religious service, and the exclusions it applies, such as not covering gambling or alcohol businesses, apply to the activity insured rather than to the buyer.
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Where are Noor Takaful's offices?
Head office is 170 Gbagada Expressway, Lagos, with further Lagos offices in Oregun, Ikeja and on Awolowo Way, Ikoyi. Outside Lagos there are offices in Abuja (Millennium Buildings Plaza, Central Business District), Kano (Africa Alliance House, Sani Abacha Way), Ibadan (Oxford Building, Dugbe), Kaduna (BOI House) and Port Harcourt (Trans Amadi). The phone line is +234 809 872 1000.
